DUNTON, UK - The bold yellow AA van is an icon of the British road, but did you know that Ford has been helping the UK-based motoring organisation to provide roadside assistance to members for approximately half a century?
Now, Ford Pro is working closely with The AA to integrate digital solutions that help it provide an improved experience for members, employees and the business as a whole.
In this video, members of The AA’s team describe how the Ford Pro Upfit Integration System (UIS) and SYNC integration module are helping them operate more efficiently and effectively.
In April 2023, The AA began an extended trial using an all-new Transit Custom equipped with UIS. The system seamlessly integrates control of specialist tools and equipment into the van’s factory-fitted human machine interface (HMI), enabling patrols to activate via the 13-inch central touchscreen everything from LED hazard beacons to breakdown diagnostics, jump-start connection points and towing equipment.
Ryan Wells, special vehicles, Ford Pro, Europe, explains: “In the past, customers with specialist conversions could end up with lots of extra switches and wiring. The Ford Pro Upfit Integration System integrates everything into Transit Custom's 13‑inch display, so now drivers can control the full vehicle upfit using just the touchscreen.”
As a result of the trial, The AA has ordered more than 700 Transit Customs equipped with Ford Pro’s digital solutions, including 15 electric E-Transit Custom models and 15 Transit Custom Plug-in Hybrid models.
“Having a system that allows our patrols to operate crucial systems from one interface is ideal for us,” said Tony Rich, PR manager, The AA. “It also needs to be intuitive and require minimal touch, because it’s essential that our patrols are not distracted while they’re driving. The Upfit Integration System has allowed us to tick all those boxes.”